Video Remote Interpreting

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Always Accessible: 

A simple “click of a button” gives you 24/7 access to one of Deaf Link's qualified American Sign Language (ASL) Interpreters. Our interpreters are always online, ready to serve you whenever the need arises.

 


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Video Remote Interpreting

Video Remote Interpreting (VRI) is Deaf Link's flagship service. With VRI, your organization can offer on demand, live interpreting for people who are Deaf and Hard of Hearing who rely on American Sign Language to communicate. VRI provides the most time efficient and cost effective three-way communication between businesses or public agencies with their customers/ clients/ employees and a qualified interpreter. VRI works by connecting a hearing person, a Deaf person (both in the same location) and a qualified ASL interpreter (located at our secure communication center) through a video conferencing unit.

VRI has many advantages over conventional on-site interpreting services. For example, conventional services often require advanced scheduling, incur costs for travel and wait time, and may not be available all hours of the day and night. VRI, on the other hand, uses state of the art technology to provide you and your organization with the tools to properly service your customers without delay, drive-time costs or cancellation fees. A simple “click of a button” gives you 24/7 access to one of Deaf Link's qualified American Sign Language (ASL) Interpreters. Our interpreters are always online, ready to serve you whenever the need arises.

For your state, county, city or organization to implement Deaf Link's VRI service, you will need a high-speed Internet connection and a compatible video conferencing system. Our team of technical staff and installers can review your existing setup and integrate the Deaf Link VRI system, ensuring strict adherence to all technical requirements active link to PDF tech require. Once you are part of the Deaf Link community, you can rest assured that any and all communication with our interpreters is only transmitted over our highly secure and encrypted Communication Center Network. You and your customers can rest easy knowing that all information is held in the strictest confidence.

Please contact Dan Heller, Senior VP Development at danheller@deaflink.com or at 210-590-7446 today so that we may answer any of your questions about the Deaf Link VRI system.

 

using Deaf Link's resources for help when going to a doctor, bank, etc